Data Protection

1. Information on the collection of personal data

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the processing of your personal data when you use our website. Personal data is any data by which you can be personally identified.

1.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or requests to the person responsible). You can recognise an encrypted connection by the string "https://" and the lock symbol in your browser line.

2. Data capture when visiting our website

When you use our website for purely informational purposes, i.e. when you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

Our site visit
Date and time of access
Amount of data sent in bytes
Source/reference from which you accessed the page
Browser used
Operating system used
IP address used (if applicable: in anonymised form)

    The data is not passed on or used in any other way. However, we reserve the right to check the server log files at a later date if there are concrete indications of illegal use.

    3. Cookies

    In order to make the visit to our website more attractive and to enable the use of certain functions, we use cookies on various pages. These are small text files that are placed on your terminal. Some of the cookies we use are deleted at the end of the browsing session, i.e. after you close your browser (session cookies). Other cookies remain on your terminal and enable us or our partner companies (cookies from third-party providers) to recognise your browser the next time you visit (persistent cookies). If cookies are set, they collect and process certain user information such as navigation and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a predefined period of time, which can vary depending on the cookie.

    Cookies serve in part to simplify the ordering process by storing settings (e.g. storing the contents of a virtual shopping cart for a later visit to the website).

    In some cases, we work with advertising partners who help us to make our Internet offer more interesting for you. In this case, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we cooperate with the above-mentioned advertising partners, you will be informed individually and separately about the use of these cookies and the extent of the information collected in the following paragraphs.

    Please note that you can configure your browser so that you are informed about the installation of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it handles the cookie settings. This is described in the help menu of each browser, which tells you how to change your cookie settings. You can find them for each browser by clicking on the following links:

    Internet Explorer:





    Please note that if you do not accept cookies, the functionality of our website may be limited.

    4. Contacting us

    Personal data is collected when you contact us (e.g. via a contact form or e-mail). The data collected in the case of a contact form is indicated in the corresponding contact form. This data is stored and used exclusively for the purpose of answering your enquiry or for the contact and related technical administration. Your data will be deleted after your request has been processed. This is the case if it can be concluded from the circumstances that the facts in question have been definitively clarified and if there is no legal obligation to store the data.

    5. Data processing when opening a customer account and for the execution of the contract

    Personal data is collected and processed if you provide it to us for the purpose of executing a contract or opening a customer account. The data collected is indicated in the corresponding input forms. Your customer account can be deleted at any time by sending a message to our address. We store and use the data you have provided for the execution of the contract. After the contract has been fully executed or your customer account has been deleted, your data will be blocked due to the retention periods stipulated by tax and commercial law and will be deleted on expiry of these periods, unless you have expressly consented to further use of your data or we have reserved the right to use your data in accordance with the law, which we inform you of below.

    6. Use of your data for direct advertising purposes

    Subscription to our electronic newsletter

    By providing your personal data, you agree that we may use this data to send you newsletters.

    We record your IP address, which is registered by your Internet Service Provider (ISP), as well as the date and time of your registration in order to be able to trace any subsequent misuse of your e-mail address. The data we collect when you register for the newsletter is used exclusively for marketing purposes via the newsletter. You can unsubscribe from the newsletter at any time by clicking on the link provided in the newsletter or by sending us a corresponding message. Once you have unsubscribed, your e-mail address will be deleted from our newsletter mailing list immediately, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond what is legally permissible and we inform you of this in this declaration.

    7. Data processing for order processing

    7.1 In the context of the execution of the contract, the personal data collected by us will be passed on to the shipping company responsible for the delivery, insofar as this is necessary for the delivery of the goods. As part of the processing of payments, we pass on your payment data to the relevant payment institute.

    In the context of payment processing, we pass on your payment data to the commissioned credit institute, insofar as this is necessary for the processing of payments. If payment service providers are used, we will explicitly inform you of this below.

    7.2 Use of payment service providers (payment services)


    In the event of payment via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal, we shall pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal") for the purpose of payment processing. The data is only transmitted to the extent necessary to process the payment.

    PayPal reserves the right to carry out a credit check for payment methods by credit card via PayPal, by direct debit via PayPal or - if offered - by "purchase on account" or "payment in installments" via PayPal. For this purpose, your payment data may be passed on to credit bureaus on the basis of PayPal's legitimate interest in determining your creditworthiness. PayPal uses the result of the credit check with regard to the statistical probability of default in order to decide on the provision of the respective payment method. The creditworthiness information may contain probability values (so-called score values). Insofar as score values are included in the result of the credit information, they are based on a scientifically recognised mathematical and statistical procedure. Address data, among other things, but not exclusively, is used to calculate the score values. For more information on data protection, including the credit bureaus used, please see PayPal's data protection statement:

    You can object to the processing of your data at any time by sending a message to PayPal. However, PayPal is still entitled to process your personal data, if necessary, insofar as this is required for the processing of payments in accordance with the contract.

    8. Use of social media: social plugins

    Facebook as a standard plug-in

    Our website uses so-called social plugins ("plugins") from the Facebook social network, which is operated by Facebook Ireland Limited, 4 Grand Canal Quay, Square, Dublin 2, Ireland ("Facebook"). The Plugins are identified by a Facebook logo or by the words "Facebook Social Plugin" or "Facebook Social Plugin". An overview of the Facebook plugins and their appearance can be found here:

    When you visit a page on our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted directly by Facebook to your browser and integrated into the page. Through this integration, Facebook receives information that your browser has accessed the corresponding page on our website, even if you do not have a Facebook profile or are not logged in to Facebook at the time. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the United States and stored there.

    If you are logged in to Facebook, Facebook can directly attribute your visit to our website to your Facebook profile. If you interact with the plugins, for example by clicking on the "Like" button or leaving a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.

    If you do not want Facebook to assign the data collected via our site directly to your Facebook profile, you must log out of Facebook before visiting our site. You can also prevent the loading of Facebook plug-ins and thus the data processing processes described above in the future by using add-ons for your browser, e.g. the script blocker "NoScript" (

    For information on the purpose and scope of the data collection, further processing and use of the data by Facebook, as well as your rights in this regard and the options for setting up privacy protection, please refer to the Facebook data protection information:

    9. Online marketing

    Use of Google Ads Conversion-Tracking

    This website uses the online advertising program "Google Ads" and, as part of Google Ads, conversion tracking from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads to draw attention to our attractive offers with the help of advertising media (so-called Google Adwords) on external websites. We can determine the success of individual advertising measures in connection with the data of the advertising campaigns. In this way, we pursue the interest of showing you advertisements that interest you, of making our website more interesting for you and of achieving a fair calculation of the advertising costs.

    The conversion tracking cookie is activated when a user clicks on a Google Ads ad. Cookies are small text files that are placed on your computer system. These cookies generally lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user has clicked on the ad and been redirected to that page. Each Google Ads client receives a different cookie. Cookies cannot be tracked on the websites of Google Ads clients. The information obtained from the conversion cookie is used to compile conversion statistics for Google Ads clients who have opted in to conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any personally identifiable information. If you do not wish to participate in tracking, you can block this use by disabling the Google conversion tracking cookie via your web browser in the user settings. You will then not be included in the conversion tracking statistics. When using Google Ads, it is also possible that personal data will be transmitted to Google LLC. servers in the USA.

    Further information on Google's privacy policy can be found at

    You can permanently deactivate cookies for ad preferences by preventing them through a corresponding setting in your browser software or by downloading and installing the browser plug-in available under the following link

    Please note that it is possible that some functions of this website cannot be used, or can only be used to a limited extent, if you have deactivated the use of cookies.

    10. Tools and others

    10.1 Google reCAPTCHA

    On this website we also use the reCAPTCHA function of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This function is primarily used to distinguish whether an entry is made by a natural person or whether it is abused by mechanical and automated processing. The service includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google. When using Google reCAPTCHA, personal data may also be transmitted to Google LLC. servers in the USA.

    Further information on Google reCAPTCHA and Google's privacy statement can be found at

    10.2 Google Maps

    On our website we use Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Maps is a web-based service that displays interactive (land) maps to visually represent geographic information. Using this service allows you to see where we are located and to facilitate future access.

    As soon as you visit the sub-pages in which the Google Maps are integrated, information about your use of our website (such as your IP address) is transmitted to Google's servers and stored there. This may also result in a transmission to Google LLC. servers in the USA. This takes place regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not want your profile to be associated with Google, you must log out before activating the button. Google saves your data (also for users who are not logged in) as user profiles and evaluates them. You have the right to object to the creation of these user profiles, which you can exercise by contacting Google.

    If you do not agree with the future transfer of your data to Google in connection with the use of Google Maps, you can also completely disable the Google Maps web service by deactivating the JavaScript application in your browser. Google Maps and therefore the display of maps on this website cannot be used.

    You can find the Google terms of use at and the additional Google Maps terms of use at

    Detailed information on data protection in connection with the use of Google Maps can be found on the Google website ("Google Privacy Policy"):

    11. Rights of the person concerned

    The General Data Protection Regulation (GDPR) gives you the right to know, free of charge, whether we store personal data about you and, if so, which data. In addition, you have the right to have incorrect data corrected and deleted. This does not affect the statutory retention obligations.

    Enquiries must be made in writing. We reserve the right to demand proof of identity in the case of an enquiry or deletion.